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Legal

Privacy Policy

Last updated: 16 October 2026

Halcyre ("we", "us") respects your privacy. This policy explains how we handle personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data we collect

Payments

All payments are processed by Stripe. Your card details are entered directly with Stripe and are never stored on our servers. Stripe's handling of your data is governed by the Stripe Privacy Policy.

How we use your data

To fulfil your order, provide customer support, prevent fraud and meet our legal and tax obligations. We do not sell your data. We will only send marketing emails if you opt in.

Retention

Order records are kept for six years to meet HMRC requirements. Other data is deleted when no longer needed.

Your rights

You may request access to, correction or deletion of your data, or object to its processing, by emailing hello@halcyre.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

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